Faculty Sketch

Anne Miller, PhD

Associate Professor of Nursing (Human Factors)


Current Research Interests

  • Communication, Coordination and the continuity of patient care including the integration of families to identify and mitigate vulnerabilities that may present risk to patient care and safety.
  • Resilience engineering to better understanding and measure adaptive performance and team and unit responses to regular and irregular disturbances to care coordination. 
  • The development and evaluation of standards and guidelines for the more effective inclusion of clinical decision support technologies into Electronic Health Records using human factors and human computer interaction design approaches.
  • The design and evaluation clinical information systems that support safe, productive clinical decision making and continuity of care.


Matheny, Michael. (2014) HSRD IIR Cirrhosis Population Management. Veteran’s Health Administration.

Weinger, Matthew B. (2012) Patient centered non-routine events to identify risks to best patient outcomes. PCORI.

Miller, Anne. (2012) Knowledge-based systems: Implementing clinical decision support. Veteran’s Health Administration.

Miller, Anne (2010) Embedding safety-related evidence-based protocols into routine practice. Anesthesia Patient Safety Foundation. 


Representative Publications

Miller, A., Wagner, C.E., Song, Y., Burns, K., Ahmad, R., Parmley, C.L., Weinger, M. (2014) Implementing goal-directed safety-related evidence-based protocols in a cardiovascular intensive care unit using high reliability organization approaches. Journal of Cardiothoracic and Vascular Anesthesiology. DOI: 10.1053/j.jvca.2014.01.010

Lin, F., Chaboyer, W., Wallis, M., Miller, A. (2013) Factors contributing to the process of intensive care patient discharge: an ethnographic study informed by activity theory. International Journal of Nursing Studies. doi: 10.1016/j.ijnurstu.2012.11.024.

Miller, A., Buerhaus, P. (2013) Supporting ICU charge nurse decision making in a rapidly changing healthcare climate. Joint Commission Journal on Quality and Patient Safety. 39(1): 38-47

Polancich S. Miller A. (2012) Chapter 10. Quality improvement and safety science: Historical and future perspectives. In Hall, HR, Roussel, LA. (Eds). Evidence-based practice: An integrative approach to research, administration & practice. Burlington, MA: Jones & Bartlett Learning

Cooke, N., Duchon, A., Gorman, J.C., Keyton, J., Miller, A. (2012). Preface to the special section on methods for the analysis of communication. Human Factors. 54(4): 485-488

Anders, S., Albert, R., Miller, A., Weinger, M.B., Doig, A., Behrens, M., Agutter, J. (2012) Design and evaluation of a graphic ICU display. International Journal of Medical Informatics. 81(12): 842-851

Jeskey, M., Card, E., Nelson, D., Mercaldo, N., Sanders, N., Higgins, M.S., Shi, Y., Michaels, D., Miller, A. (2011). Implementing continuous patient monitoring in post-surgical care units. Journal of Nursing Management. 19:863-875

Anders, S., Miller, A., Joseph, P., Fortenberry, T., Woods, M., Booker, R. (2011) Blood product positive patient identification: Comparative simulation-based usability test of two commercial products. Transfusion. 51: 2311-2318

Buerhaus P. Miller, A.  (2010) Chapter 2: Impact of Patient Flow Issues on Nursing Staff and Patients. In Litvak E. (Ed) managing patient flow in hospitals: strategies and solutions (2nd Ed). Oakbrook Terrace, IL; Joint Commission Resources.

Miller, A., Weinger, M., Buerhaus, P., Dietrich, M. (2010) Care coordination in Intensive Care Units: Communicating across information spaces Human Factors. 52(2): 147-161.

Miller, A., Pilcher, D., Mercaldo, N., Leong, T., Scheinkestel, C., Schildcrout, J. (2010) What can paper-based clinical information systems tell us about the design of computerised clinical information systems (CIS) in the ICU? Reducing the risk of CIS mediated error. Australian Critical Care. 23:130-140.PMCID: 20346695

Miller A, Scheinkestel C, Joseph M. (2009) Coordination and continuity of Intensive Care Unit patient care. Human Factors. 51(3): 354-367. PMID: 19750797

Miller A, Scheinkestel C, Limpus A, Joseph M, Karnik A. Venkatesh B. (2009) Clinical information use by nurses and physicians and the effects of uni- and interdisciplinary interaction on round and handover content in intensive care units (ICUs).  Human Factors. 51(3): 339-353 PMID: 19750796

Miller A, Scheinkestel C, Steele C. (2009). The effects of information presentation on physicians’ and nurses’ decision-making in ICUs. Applied Ergonomics. 40(4): 753-761. PMID: 18834970 

Miller A Xiao Y. (2007). Multi-level strategies to achieve resilience for an organization operating at capacity: a case study at a trauma centre. Cognition Technology and Work. 9:51-66

Power G, Miller A. (2007) Using simulated cardio-pulmonary bypass (CPB) failure as a basis for a perfusionists’ training needs analysis. Journal of Extracorporeal Technology. 39(3):160-167