Tech Tools
Installation and Settings
- Adjusting Settings
- Creating and using Contact Groups
- How to add people to your Lync contact list
- How to put your picture in Lync
- Special patch for Macintosh Mountain Lion users
- Where to get Lync if you didn’t install it with Office
Meeting and Conferencing
- Creating an impromptu meeting without scheduling in Outlook
- How to Lead a Conference Call from a Telephone
- How to Log into Lync from a NON-Vanderbilt computer
- How to record a meeting (NOTE: we cannot record conversations, only
scheduled meetings)
- Participating without a Lync Account
- Participating in Lync via Attendee Client (no account required)
- Scheduling a Class or Meeting
- Sending a Lync invitation through OAK
Polycom CX600 (Phone)
- Polycom CX600 Telephone Cheat Sheet
Voicemail
- How to setup Voice Mail on your Polycom CX600 Telephone
- Where does Voicemail Go?How to listen to Voice Mail on a different TelephoneTo listen to your voice mail messages on a phone other than the phone on your desk or your lync based computer you will do the following:
.
-Dial your phone number and let it ring.
-When it answers press *
-Type in your PIN and press #
-Press 0 when she starts to talk, this gets her attention. Press 0 again to enter keypad input
-Press 1 to start listening to your messages.
-To delete a message press 7
-To advance to the next message press #
Log In
- Best practices for taking exams
- Browser Settings Guide for OAK
- How to copy content from an old course to a new one
- How to reset a test attempt
- How to link articles from the Eskind Digital Library in OAK
- Tutorials on Blackboard SP11 (note: some features are not fully implemented on our instance yet)
- Bandwith Fix for Scopia - Required Scopia client
changes if you are on Windows using DSL, cellular
connection, or satellite dish
- How to use Scopia
- How to configure your audio
- How to show a Powerpoint Slide Presentation in Scopia
- How to reserve seat licenses for your class
Computer & Technology Recommendations
Classroom Response Devices
- Import a Participant List from Blackboard - for presenters
- ResponseWare User Guide - for students
- Quick Guide
- Complete Guide - Turning Point Quick Start - for presenters
Computer Security
Windows
Macintosh (VUNET ID Required)
- McAfee Security for Mac 1.1 (for Mac OS X v10.7 (Lion)
- McAfee Security for Mac 1.0 (for Mac OS X v10.4.6 (Tiger), v10.5 (Leopard) and v10.6 (Snow Leopard) operating systems)
Computer Settings
- How to map a drive to the group space
- How to flush your browser cache
- Migrating from Windows OS to Mac OS
- Retrieve Your Browser Specifications
- Retrieve Your IP Address
- Web Browser Setting Recommendations
Conferencing
Installation and Settings
- Adjusting Settings
- Creating and using Contact Groups
- How to add people to your Lync contact list
- How to put your picture in Lync
- Special patch for Macintosh Mountain Lion users
- Where to get Lync if you didn’t install it with Office
Meeting and Conferencing
- Creating an impromptu meeting without scheduling in Outlook
- How to Lead a Conference Call from a Telephone
- How to Log into Lync from a NON-Vanderbilt computer
- How to record a meeting (NOTE: we cannot record conversations, only
scheduled meetings)
- Participating without a Lync Account
- Participating in Lync via Attendee Client (no account required)
- Scheduling a Class or Meeting
- Sending a Lync invitation through OAK
Polycom CX600 (Phone)
- Polycom CX600 Telephone Cheat Sheet
Voicemail
- How to setup Voice Mail on your Polycom CX600 Telephone
- Where does Voicemail Go?How to listen to Voice Mail on a different TelephoneTo listen to your voice mail messages on a phone other than the phone on your desk or your lync based computer you will do the following:
.
-Dial your phone number and let it ring.
-When it answers press *
-Type in your PIN and press #
-Press 0 when she starts to talk, this gets her attention. Press 0 again to enter keypad input
-Press 1 to start listening to your messages.
-To delete a message press 7
-To advance to the next message press #
- Bandwith Fix - (Windows) Required Scopia client changes if
you are on Windows using DSL, cellular connection, or
satellite dish
- Bandwith Fix - (Mac)
- Installing and Using Scopia (Windows)
- Installing Scopia (Mac)
- How to configure your audio
- How to show a Powerpoint Slide Presentation in Scopia
- How to reserve seat licenses for your class
- Checking your network connectivity
- Preventing and Fixing Audio Issues in conferencing systems
- How to select and test your audio device in a variety of conferencing systems
Course Management
Log In
- Best practices for taking exams
- Browser Settings Guide for OAK
- How to copy content from an old course to a new one
- How to reset a test attempt
- How to link articles from the Eskind Digital Library in OAK
- Tutorials on Blackboard SP11 (note: some features are not fully implemented on our instance yet)
Email/VUnetID/Password
- Change Your E-Password
- Configuring Real Outlook on Your Personal (Non-Vanderbilt) Computer. (Scroll down to Outlook Anywhere Configuration)
- Email Accounts and VUnetID Activation
- Email Settings (Mobile Devices)
- Mac OSx (iPad, iPhone & iPod)
- Android - Modify Personal Options
- How to send large files to a recipient - vShare
Electronic Library
- Creating a link to an Eskind Library article from within Blackboard
- Online Tutorials and Guides
- Ovid
Off Campus- Visit http://www.mc.vanderbilt.edu/diglib/- On Campus
- Click the Login button in the upper left
- Log in - the page will go back to the main page
- Type OVID into the search box (once logged in)
- Click the OVID link under “Displaying results 1- 1 of 1
- Click “Connect to Ovid”
Networking
- How to Remote Into your Desktop Computer
- How to setup WiFi at VUSN
- Request a Virtual Private Network (VPN) Account
- How to install and use the VPN SSL application
- VPN Connection Instructions
Remote Proctor
- What is Remote Proctor?
- Remote Proctor Pro Demo
- Who is Required to Use Remote Proctor PRO
- How Do I Purchase a Remote Proctor?
- How Do I Sell my Remote Proctor?
- Remote Proctor Installation Tips
- On-line Testing Policy
- Frequently Asked Questions
- Student Technical Support
- Faculty/ Staff Technical Support
Software
- Adobe Acrobat
- Protecting PowerPoint files from PDF conversion in Acrobat XI - Browser Recommendations
- Macintosh
- How to install Windows 7 on a Mac
- OS X Lion Update 10.7.7 (systems fixes, including reliability on WiFi connections) - Microsoft Office
- Saving Office 2007 & 2010 to 2003
- Microsoft Compatibility Pack - Viewer - Microsoft PowerPoint
- Converting Powerpoint Slides to JPEGS
- How to create a voice over PowerPoint (VOPPT)
(video presentation) (HTML)
- How to show a PowerPoint Presentation in a Window - Teamviewer Download
- Software Store for Students, Faculty & Staff (Vanderbilt Microsoft Campus Agreement)
- Windows
- How set your audio in windows
Video
- MP4 Viewing Guide
- Podcast Subscriptions
- Firefox Video Settings
- Converting existing Voice Over PowerPoint (VOPPT) links to iPhone/iPad
Other
- Support for Apple Products
- How to show file extensions on file names
- Windows
- Mac - How to submit a work ticket for computer/network problems (Kaseya)
- Frist Nursing Informatics Center (FNIC)
- Computer Lab Schedule
- Support Team Directory
- FNIC Support Team Introduction (video) - VUPrint Information
